Return Policy

Unreal scents works with reliable shipping partners around the world. We guarantee that your package will reach you safely and on time. If there are any problems during the transit of items you purchased, such as damage, loss, or delay, rest assured that we will do our best to solve the problems and provide the best solutions.

Items that are promotional or no longer available may not be eligible for our price adjustment policy. Fees, including but not limited to shipping fees, will be excluded for any price adjustment calculation. Unreal scents reserves the right to the final interpretation of our price adjustment policy, the right to modify the terms of this policy at any time, and the right to deny any price adjustment at our sole discretion.

Unreal scents works with reliable shipping partners around the world. We guarantee that your package will reach you safely and on time. If there are any problems during the transit of items you purchased, such as damage, loss, or delay, rest assured that we will do our best to solve the problems and provide the best solutions.

Return if item damaged

If you receive your package and find that some items are lost or damaged in transit, rest assured that you can easily apply for a full refund for those items.

Items that are promotional or no longer available may not be eligible for our price adjustment policy. Fees, including but not limited to shipping fees, will be excluded for any price adjustment calculation. Unreal scents reserves the right to the final interpretation of our adjustment policy, the right to modify the terms of this policy at any time, and the right to deny any price adjustment at our sole discretion.